Vodafone Broadband review: A winning combo of speed and cheap deals

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Vodafone made its name as a mobile network, but it clearly knows a thing or two about the fixed-line business too. Strong across-the-board scores make Vodafone the winner of the 2025 Expert Reviews Broadband Awards.

When is comes to broadband, Vodafone is the best in the business when it comes to customer service, narrowly edging out Zen Internet, with 62% of its customers satisfied with the service on offer.

Interestingly, it scored much better in each of three other award categories – reliability, speed and value for money – but didn’t win any of these categories. Still, Highly Commended awards for value for money and speed, as well as a strong third-place showing in reliability shows the consistency required of an overall winner.

Vodafone’s got a breadth of speeds and price points that few other providers in our survey match, either, so let’s dig deeper into the packages on offer.

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Vodafone Broadband review: Fibre 1 and Fibre 2

Note: Prices were correct at the time of writing but are liable to change.

If you’re not fortunate enough to live in a full-fibre area (yet), the Fibre 1 and Fibre 2 packages are the best you can hope for from Vodafone, topping out at an oddly precise 61.7Mbits/sec.

Both Fibre 1 and Fibre 2 are priced identically, despite differing speeds, which means the only reason to take Fibre 1 is because your line simply cannot support the faster speeds. The £24/mth starting price is by no means extortionate, but you will find cheaper deals elsewhere.

In the table below, we’ve listed the price of the base broadband packages, but Vodafone offers optional upgrades on all of its broadband packages. For example, for an extra £7/mth you can add “Super Wi-Fi” to Fibre 1, which includes boosters to bring (faster) Wi-Fi to every room in the home. Or you can spend an extra £13/mth to upgrade to the Pro II Fibre, which includes the Ultra Hub – a Wi-Fi 6E router that should deliver better range than the standard Power Hub – plus the whole-home Wi-Fi and a 4G backup should the landline connection ever fail.

Vodafone Xtras also allows you to bundle in an Apple TV 4K streaming device, Apple TV+ and an unlimited calls package for an extra tenner per month.

Vodafone Broadband review: Full Fibre 74, 150, 500 and 910

Vodafone offers a decent spread of full-fibre tariffs for those lucky enough to be in catchment. There’s no reason whatsoever to take Full Fibre 200, mind, when Full Fibre 500 is identically priced. Full Fibre 900 is decent value at £38/mth.

Note that you can add the Pro II add-ons and Vodafone Xtra Broadband to any of these tariffs, too (see the reviews above).

Vodafone Broadband review: Pro II Full Fibre 1.6 and 1.8-2.2

If you want the highest gigabit-grade download speeds, you’re going to need the top-end Pro II Full Fibre packages. The top speeds on offer here are 1.6Gbits/sec for homes covered by Openreach’s full-fibre network and 2.2Gbits/sec for those who live in areas served by Vodafone’s other network partner, CityFibre.

Oddly, the faster CityFibre tariff is cheaper than the Openreach one, which is surely due to how much the different networks charge Vodafone. CityFibre speeds are also symmetrical, meaning upload speeds match the downloads. On Openreach, uploads are only a fraction of the downloads.

It has to be said that very few homes would truly exploit the 2.2Gbits/sec speeds, and it’s worth weighing up whether it’s really worth double the cost of Full Fibre 910, as impressive as it might be to see those internet speed tests go whoosh.

Vodafone Broadband review: Coverage

As explained above, Vodafone is served by both the Openreach and CityFibre networks.

Openreach now reaches just over half of homes, around 17m properties, with full fibre. CityFibre is now reaching around 4m homes – some of which will overlap with Openreach’s network – and plans to reach 8m homes in total.

Those not in a full-fibre area will be largely covered by the slower fibre-to-the-cabinet technology available on Vodafone’s Fibre 1 and Fibre 2 tariffs.

Vodafone Broadband review: Performance and customer satisfaction

Vodafone’s dual-network approach to rolling out full fibre appears to be paying off, with improved scores for speed since last year. An impressive 88% of Vodafone customers were happy with the speed of their service, a score bettered only by Zen Internet (95%).

It’s perhaps an indication of Vodafone’s network stretching further than most that it was particularly highly rated by customers in the North West of England, with a 95% satisfaction score in that region.

Value for money was another strong card for Vodafone, with 88% happy, again only a score that Zen Internet managed to topple. Reliability is strong too with a 66% satisfaction score, the third best score of the eight providers on test.

Customer service scores of 62% may sound less impressive, but it’s the joint best score of any network on test.

Vodafone Broadband review: Verdict

Vodafone’s solid performance in every category makes it the broadband provider to beat in 2025. Its wide range of packages – keenly priced and with 4G backup on the more expensive tariffs – means you should find a deal to suit your home’s needs. Vodafone mobile customers may also be offered special deals, so it’s worth checking if you’re already a customer.

Methodology

Unless otherwise stated, all figures are drawn from a comprehensive survey conducted by Expert Reviews in December 2024, targeting a representative sample of 2,162 UK residents aged 18 and over. This sample size allows for statistically significant analysis across eight internet service providers, ensuring confidence in the results.

The figures are derived from responses to six survey questions targeting value for money, speed, customer service and reliability. We then take an average of these scores to produce an overall satisfaction metric, which we use to name our winner and runner-up.

Written by

Barry Collins

Barry Collins has been a technology writer, editor and broadcaster for more than 25 years. He was assistant editor of The Sunday Times’ technology section, editor of PC Pro and has written for more than a dozen different publications and websites over the years. He’s made regular TV and radio appearances as a technology pundit, including on BBC Newsnight, ITV News and Sky News. Now a senior contributor at Forbes.com, he also presents and produces tech-related podcasts.  

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